WEBINAR | ON-DEMAND

Amending Patient Records: Patient Rights and Health Center Responses

On-demand
Originally aired February 19, 2026
January 21, 2026 at 1:00 pm (EDT)

Webinar Information

This webinar is Part 4 of 4 in the “I Heart HIPAA” webinar series and is included in the 2026 Annual Compliance Training Subscription. 
Overview
Learning Objectives
Audience
Instructor
Format
Amending Patient Records: Patient Rights and Health Center Responses

With patients gaining greater access to their records through patient portals, it is essential for health centers to maintain accurate, up-to-date information and to have clear policies for responding to patient requests to amend their records. Accurate and complete patient records are critical for high-quality care, legal compliance, and regulatory reporting. Whether patients request updates to correct a typo or to remove references to certain identifiers or types of care, having a clear policy ensures timely, consistent responses and may reduce the likelihood of a patient filing a complaint with the Office for Civil Rights (OCR).

This webinar will guide health centers through the process of responding to patient requests to amend records, covering when and how corrections can be made, documentation requirements, and compliance considerations under HIPAA. Participants will gain practical strategies to maintain record integrity while meeting patient rights and regulatory expectations.
  • CMOs
  • COOs
  • Compliance Officers
  • Risk Managers
  • Clinical Leadership
  • HIPAA Privacy Officers
  • HIPAA Security Officers
This session will:

  • Identify patient amendment rights under federal law (HIPAA Privacy Rule)
  • Review how health care providers should respond when receiving a patient request to amend their record
  • Discuss strategies for amending records shared through health information exchanges
Dianne Pledgie

Principal

Dianne advises health care and non-profit organizations on the development and implementation of robust compliance programs.

Dianne also provides legal guidance on privacy, security and confidentiality matters, with particular focus on Health Insurance Portability and Accountability Act (HIPAA), 42 C.F.R. Part 2 and the Information Blocking Rule, including:
  • Advising clients on their obligations to protect patient records, respond to patient requests, and develop policies and procedures;
  • Reviewing business associate agreements, data use agreements, and patient consents related to the use and disclosure of protected health information and sensitive information; and
  • Supporting clients experiencing security incidents.